Our shipping policy is as follows.
We aim to ship your orders within 2 working days of receipt. However we do not check orders after 2pm on saturday or at all on sunday unless we are really quiet. Therefore if you place an order over the weekend it will generally be despatched Monday afternoon or tuesday morning.
We send ALL our items track and trace therefore we can monitor who receives what and when. This means our postage is pretty much capped at no more than £3 unless it is a heavy or very large item such as the big shot pro which is £9.95 shipping. Most smaller parcels or lareg letter size orders are capped at £2.
It also provides us with peace of mind that our goods are definitely being received, as we have previously experienced a number of claims, in some cases more than once from the same person to say goods were not received when sent using general mail. Hence the reason we do not just 'pop it in post' on a weekend we wait til the Royal Mail depot is open for track and trace items on a business day.
we have a new store at U2 B2 Bellsland Grove, Glencairn Industrial Estate, Kilmarnock, KA1 4BD.
This is three times the size of our previous store and has so much natural light it is well simply craftylicious!
U2 B2 Bellsland Grove
Glencairn Industrial Estate
we try to keep our prices low and our stock high so that we can keep our customers happy.
we hold stocks of the most popular crafting supplies such as sizzix, spellbinders, crafters companion, crafts too, marianne, joy, nellie snellen, tim holtz, little yellow bicycle, teresa collins, hunkydory, ek success, stampers anonymous, and many more. in fact too many to fit in here.
BUT if there is a craft supply you would like to see in our store then please drop us a line and we will see if we can get it for you.
we own both domains www.courtenaydesign.com which is our craft supply shop
www.courtenaydesign.co.uk which is our wedding stationery to order